Why does the feeding spoon have color? Is it safe?
Due to the soft touch feel and to avoid hurting the baby’s tender mouth, the feeding spoon is made of TPE plastic material, which is different from the handle made of PP plastics in the hardness and density. As TPE material’s molecules have relatively large space (so soft), after a period of time, pigment foods (such as carrot puree, apple puree) or oil are easily attached and infused into the feeding spoon. Be sure to clean it with detergent after feeding as soon as possible. Do not sterilize unclean feeding spoons. If the feeding spoon is still discolored after a period of time of use, as it is penetrated by natural pigments, do not worry about its safety.
Why is the bottom of the measuring spoon of Step-up Cooking Set damaged?
If the measuring spoon is used to grind food on Step 1 plate or stainless steel mesh, it may damage the bottom of the measuring spoon. The measuring spoon is only suitable for crushing the cooked food.
Why does the mug leak of water ?
Please check below :
1. Whether you use the sealing ring;
2. Whether the sealing ring is installed reversely (check the bulge of the rubber ring)
3. Make sure that there are no missing parts (such as straw, spout , sealing ring);
4. Make sure that the direction of the handle is correct (it should be in the same direction as the pattern).
※ Leak-proof design refers to the situation that when cover it with the lid and transparent cover, the water will not flow out from the cup. But when the baby is using it, it is normal that the water flows out from the nipple, spout, straw and wide mouth lid.
How to sterilize a Combi mug ?
Heat resistance of Combi mugs and baby accessories is 120 degrees or more, which can be sterilized by Combi Steam Sterilizer & Dryer . But when using UV sterilizer, you need to pay attention to changes in plastic material. If the product becomes brittle and yellow, please stop using it.
Does Combi Balloon / Straight mug have any spare parts for replacement?
Yes . Combi Cup Mug , Sealing Ring , Spare Straw ( 200ml / 300 ml) , Spout parts can be separately purchased and replaced .
Can Combi tableware be sterilized ?
Heat resistance of Combi tableware is 120 degrees or more, which can be sterilized by steam sterilizer. But when using UV sterilizer, you need to pay attention in plastic material. If the product becomes brittle and yellow, please stop using it.
Can the base of the toilet trainer bought separately?
It is not available sold separately .
Can the asst. toilet seat be used on adult toilet?
The adult toilet whose inner width is 175 ~ 225 mm and length is 265 mm above can be installed. But a toilet with special shape (such as square) or rugged design is not applicable.
Is it safe that the baby swallows the bristles of children''s toothbrush?
It is speculated that brush hair is bite by child teeth. As the bristles are very small, they will be excreted in defecation, and it will not remain in the body. Morever , children’s toothbrush has passed heavy metals, phthalates and other content tests.
How do I clean my Combi Pacifier / Teether ?
You should wash the pacifier / teether in warm and use Combi Detergent for Feeding Bottles & Vegertables before sterilizing in a steriliser such as Combi Sterilzer and Dryer .